Privacy Policy

1. Introduction

10 Rose Petals LLC ("10 Rose Petals", "we", "our", or "us") respects your privacy. This Privacy Policy describes how we collect, use, and protect information submitted when you visit our website, complete order detail forms, or interact with our floral services.

2. Information We May Collect

We may collect personal information that you voluntarily provide, including:

• Customer contact details: First and last name, email address, phone number
• Recipient information: Recipient name, recipient phone number, delivery address (when applicable)
• Order specifics: Flower count, flower color preferences, wrapping selections, custom banner wording
• Gift messages: Personal card messages provided for floral deliveries
• Inspiration attachments: Photos or images uploaded for custom floral styling
• Inquiry details: Questions submitted through our contact forms
• Technical data: Browser type, operating system, and anonymous interaction analytics

3. Payment Information

Payment card details are processed directly through secure, third-party payment providers (such as Commas.com once connected). 10 Rose Petals LLC does not collect, store, or have access to your full credit card number or card security codes.

4. How Information Is Used

We use your information to:

• Process and prepare your requested floral bouquets and arrangements
• Personalize floral cards, ribbon banners, and custom wrapping
• Coordinate and confirm order dates and delivery timing
• Provide direct customer service and answer questions regarding your order
• Send transaction receipts and order status updates
• Improve website experience and service offerings

5. Recipient Information

We collect recipient information solely for the purpose of preparing and fulfilling your floral gift. We do not use recipient contact information for unsolicited promotional marketing.

6. Third-Party Service Providers

We may share necessary data with trusted service providers who assist us in operating our business:

• Payment Processing: Commas.com (once connected)
• Hosting, website infrastructure, and form notification services: [ADD CONNECTED SERVICE PROVIDERS]

7. Cookies & Tracking Technologies

Our website may utilize essential cookies to maintain navigation state, pre-fill order details, and ensure site functionality.

8. Data Retention & Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no data transmission over the internet can be guaranteed to be 100% secure.

9. Children's Privacy

Our website and floral services are not directed toward children under 13 years of age, and we do not knowingly collect personal data from children.

10. Your Privacy Rights

You may contact us at any time to request updates, corrections, or deletion of your contact information submitted through our forms.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:
10 Rose Petals LLC
Miramar, Florida
Phone: 754-275-7560
Instagram: @10rosepetals
Email: [ADD BUSINESS EMAIL]