Terms & Conditions
Last updated: October 2026 • 10 Rose Petals LLC
Notice of Website Draft Review:
These Terms & Conditions constitute a preliminary legal draft for 10 Rose Petals LLC. Business policies marked with placeholders require final business owner review and confirmation.
1. Introduction
Welcome to the website of 10 Rose Petals LLC ("Company", "we", "us", or "our"). By accessing our website, browsing our arrangements, submitting orders, or utilizing our services, you agree to be bound by these Terms & Conditions.
2. Business Information
Legal Entity Name: 10 Rose Petals LLC
Authorized Manager / CEO: Deborah Eugene
Public Business Location: Miramar, Florida
Phone: 754-275-7560
Instagram: @10rosepetals
3. Orders & Accuracy of Information
Customers are solely responsible for providing accurate and complete contact details, recipient information, delivery instructions, personalization preferences, and requested fulfillment dates.
4. Flower & Product Availability
Due to the perishable nature of fresh flowers and market seasonality, all floral products, colors, ribbon materials, wrapping styles, and add-ons are subject to availability.
5. Pricing
Prices shown at online checkout apply at the time of purchase. Prices are listed in U.S. Dollars and are subject to change without prior notice.
6. Payments
All online payments are processed through third-party secure payment processors (such as Commas.com once connected). 10 Rose Petals LLC does not store full credit card numbers or raw payment credentials on our website servers.
7. Post-Payment Order Form
Following payment completion, customers must fill out our Order Details form to supply recipient information, flower preferences, wrapping color, custom card wording, and requested fulfillment dates.
8. Requested Dates and Times
All requested dates and delivery windows are strictly subject to confirmation and availability. Our team will contact you directly to confirm schedule coordination.
9. Delivery and Pickup Terms
[ADD APPROVED DELIVERY / PICKUP TERMS]
Fulfillment policies, delivery fees, and pickup guidelines will be formally updated upon approval by the business owner.
10. Cancellation Policy
[ADD APPROVED CANCELLATION POLICY]
Because fresh floral stems and custom materials are prepared specifically for each client order, cancellation guidelines must be formally established and approved by the business owner.
11. Refund Policy
[ADD APPROVED REFUND POLICY]
Official refund eligibility for perishable floral goods will be added following owner review.
12. Custom Orders
Bespoke arrangements, custom flower counts, and special event installations may require separate consultations, written agreements, and custom invoice pricing.
13. Promotional Offers
Promotions (including seasonal campaigns like Scorpio Season) run for limited periods, may have specific qualification criteria, cannot be combined unless explicitly stated, and may expire without notice.
14. Product Images and Variations
Each floral arrangement is individually handcrafted by our floral stylists. Natural flower bloom sizes, rose open stages, and color shades can naturally vary from digital photographs.
15. Intellectual Property
All website content, photographs, logo assets, branding emblems, and written copy are the property of 10 Rose Petals LLC and may not be reproduced without prior written permission.
16. Limitation of Liability
To the fullest extent permissible by applicable Florida law, 10 Rose Petals LLC shall not be liable for indirect, incidental, or consequential damages resulting from website use or delayed orders.
17. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates become effective immediately upon posting to this website.
18. Contact Information
10 Rose Petals LLC
Miramar, Florida
Phone: 754-275-7560
Instagram: @10rosepetals
Email: [ADD BUSINESS EMAIL]